Top 10 Software To Handle Every Queue Management Challenge With Ease

In today’s business world, where everything revolves around the customers, the role of a queue management software becomes even more crucial. Over the years, there have been a lot of advancements which have been made in these softwares that have enabled the businesses to manage their customers efficiently.

While looking out for the best queue management software you would come across quite a few options to choose from. To make the whole task simple for you I am going to present top 10 queue management softwares that will handle every queue management challenge with ease.

1. Awebstar- Queue Management Software

Awebstar is a web designing company based in Singapore which has come forward with a Queue Management software. The software has been developed with the purpose of making the user’s life easy. The users will be able to keep a track of all the services at a single place.

Below are a few of the standout features of the Queue Management software by Awebstar.

Standout Features:

  • Schedule Appointments
  • Different Reporting
  • Ticket Printing
  • Notifications/Alerts
  • Remote Configuration


2. Qnomy’s Queue Management Software

Qnomy’s Queue Management Software will enable you to manage your waiting lines in an effective manner. The software will offer you features like pre-scheduled appointments, easy ordering method along with the other sophisticated methods. It features audio-visual means that will come handy for directing the customers.

Let’s have a look at some of the great features of the software.

Standout Features:

  • Hardware Independence
  • Mobile Application
  • Queue Control Functions
  • Smart Routing Functions
  • Online Reporting


3. Qminder: Queue Management System

Qminder is a new-age queue management system will greet the customers and give them the needed information about the waiting line status. The software will inform the visitors about the waiting line status which will automatically improve their experience. The personal service which is offered by the software will build strong customer relations.

Standout Features:

  • Complete Visitor Engagement
  • Greet, Sign-In & Gather Data
  • Inform & Guide Visitors
  • Offer Personal Service
  • Set Up Location in Minutes


4. TotalQueueQueue

The TotalQueue Queue Management software will provide you with a complete solution for all your business needs. The software will significantly improve the waiting experience and the service which is catered to the customers. You will be able to set up the Customer Queue Management process in an easy and quick manner.

Standout Features:

  • Printed queue ticket number is generated
  • TV display screen
  • Ticket parameters based on the dates
  • Tellers will be able to call the Next Ticket, Cancel, Call Again, Transfer etc.
  • The software will run on a standard PC


5. QLess

QLess queue management software has been developed with the purpose of elimination waiting in line. It has a virtual check-in which will allow your customers to join a virtual queue with the help of a mobile device, website or an on-site kiosk. The software will share status updates with your customers through the medium of text and voice message.

Standout Features:

  • Eliminate long lines and reduces walkaways
  • Reduces customer complaints
  • Boosts your staff’s productivity
  • Caters valuable insights
  • Enhances customer engagement and communication


6. Databyte’s Queue Management System

Databyte’s Queue Management System will decrease the customer wait times which will have a positive impact on the service efficiency. The software will enable you to increase your revenue. Databyte’s Queue Management System has been designed by keeping the end customer in mind. The software is quite simple but at the same time, it is technologically advanced.

Standout Features:

  • Multiple dispensers of different types are supported.
  • It has a built-in Digital Signage for the promotional videos, multilingual text and slides.
  • Token number displays for the counters.
  • Multilingual voice announcement.
  • Graphical reports


7. Qline Queue Management Software

Qline Queue Management Software will modernize the way your organization functions. The software will cater a very high-value service to the customers. As the software is cloud-based, there is no need to worry about the software maintenance. It will receive the automatic updates. The software is pretty secure and functions in a proper manner.

Standout Features:

  • High-quality customer support
  • Displays the needed statistics
  • Remote monitoring
  • Scalable
  • Hardware independent


8. QMagik-Queue Management System

This queue management system manages the dynamically changing waiting lines that will have have a positive impact on the customer’s waiting experiences. The software includes some great features like Token Forwarding, Single Token Multiple Service Facility, Video, Customer Profile based Prioritization and Scrolling Advertisements etc. All those organizations which focus on the customer service, the QMagik-Queue Management System is perfect for them.

Standout Features:

  • Simple Check-ins
  • Optimize Service Levels
  • Real-time queue monitoring
  • Real-time notifications
  • Appointment scheduling


9. Q-net Queue Management System

Q-net Queue Management System is not your usual queue management system. It will cater you some of the unique features apart from the usual features like printing tickets, gaining statistical data and calling clients. The software does not require any of the special IT skills for its installation or for its maintenance.

Standout Features:

  • Waiting area visualization
  • Monitoring alert
  • Customer feedback
  • Customer message
  • Appointment module


10. QueueRite

QueueRite is an enterprise software system that will enable the businesses to arrange all the procedures for the customers while they are waiting for the services. The software will negate the possibility of any kind of confusion which is created due to the formation of long lines. QueueRite is perfect for a wide range of industries which include Banking and Finance institutions, Government Agencies, Colleges and Universities, Dining and Food Service etc.

Standout Features:

  • SMS Capability
  • Software Customization
  • Security-enabled
  • Systematic
  • Economical and Efficient


In The End

All the queue management softwares which have been showcased in this post have their own set of unique features. Based on your preference you can choose a queue management software which best suits your business interests.

Author Bio:

This article is written by Morris Edwards. She is a Web Designer by profession and writer by hobby. She works for Awebstar, helping businesses to increase their staff productivity with queue management system. Morris helps in developing software. He is always grinding away on something web related.

About Mars Cureg

Socially and physically awkward, lack of social skills, struggles to communicate with anything that doesn't have a keyboard.

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